Consumer Education & Awareness
Consumer Awareness Hub
From fraud prevention to knowing your rights — this is your hub for secure, confident financial decisions.
Fraud Awareness
Stay Safe from Scams and Fraud
Learn how to recognize, avoid, and report financial fraud. Our blog and security tips keep you informed about common scams, digital safety practices, and how to protect your personal information.
Rights and Responsibilities
Know Your Rights and Responsibilities
Here you’ll find clear information about your rights as a financial service user — from data privacy to marketing consent — and your responsibilities as a cardholder or account user.
Privacy Policy
Your Data, Your Privacy
Here you’ll find clear information about how we collect, use, and protect your personal data — from account details to transaction information — in line with international privacy laws.
Complaint Resolution
Need Help? Here’s How to Raise a Complaint
If something doesn’t feel right, we’re here to listen. This section explains how to raise a concern and get in touch with us.
Responsible Marketing Practices
Honest Communication. No Surprises.
We ensure our marketing is clear, fair, and always based on your consent — in line with UAE regulations.
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